Office Politics for Managers

SCHEDULE

No schedule at the moment

If you have three or more candidates or you would like to run this course as an in-house programme, please contact us.

COURSE AIMS

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Office politics, or work politics, are the strategies and procedures that employees use to function and advance in a work setting. It is important for managers to learn and understand the office environment and the employees that make it tick. Since the manager interacts with several aspects of the workplace, one should learn how to effectively work with colleagues, supervisors, and upper management in order to help keep the department functioning as a whole.

Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.

WHAT WILL YOU GAIN FROM THIS COURSE?

  • Understand the purpose and benefits of office politics.
  • Setting boundaries and ground rules for new employees.
  • Learn to interact and influence among colleagues.
  • Learn how to manage various personality types in the office.
  • Determine how to gain support and effectively network.
  • Recognise how you are a part of a group and how you function.

SAMPLE COURSE CONTENT

Below is an example of the course content that highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the session(s).

New Hires
  • Company Core Values
  • Building Relationships
  • Encourage Respect
  • Setting Ground Rules
  • Case Study
  • Review Questions
It’s About Interacting and Influencing
  • Dealing with Different Personalities
  • Build a Culture of Collaboration
  • Be Nice to Everyone (Not Just Those Who Can Help You)
  • Be a Team Player
  • Case Study
  • Review Questions
Dealing with Rumors, Gossip, and Half – Truths
  • Its Effects on Morale
  • Reinforce the Truth with Facts
  • Do Not Participate
  • Deal With it Swiftly
  • Case Study
  • Review Questions
Office Personalities (I)
  • Complainer
  • Gossiper
  • Bully
  • Negative Ned / Nancy
  • Case Study
  • Review Questions
Office Personalities (II)
  • Information Keeper
  • Know-It-All
  • The Apple – Polisher
  • Nosey Neighbor
  • Case Study
  • Review Questions
Getting Support for Your Projects
  • Gain Trust Through Honesty
  • Be Assertive
  • Blow Your Own Horn
  • Make Allies
  • Case Study
  • Review Questions
Conflict Resolution
  • The Importance of Forgiveness
  • Neutralising Emotions
  • The Benefits of a Resolution
  • The Agreement Frame
  • Case Study
  • Review Questions
Ethics
  • Benefits of an Ethical Environment
  • Lead by Example
  • Ensuring Ethical Behavior
  • Addressing Unethical Behavior
  • Case Study
  • Review Questions
You Are Not an Island
  • Never Burn a Bridge
  • Take the High Road
  • Trust is a Two-Way Street
  • Do not Hide in Your Office
  • Case Study
  • Review Questions
Social Events Outside of Work
  • How to Decline Politely
  • Rules When Attending
  • Meeting New People
  • Conversation Dos and Don’ts
  • Case Study
  • Review Questions
Wrapping Up
  • Words from the Wise

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