Train the Trainer

SCHEDULE

September 5 to September 7 Dubai, United Arab Emirates Register
September 24 to September 26 Abu Dhabi, United Arab Emirates Register
October 17 to October 19 Abu Dhabi, United Arab Emirates Register
November 19 to November 21 Dubai, United Arab Emirates Register

COURSE AIMS

When entering a training room, you need to be able to ‘walk the walk’ and ‘talk the talk’ to gain credibility and make sure that you are prepared for the training session and can access the tools, strategies, and techniques in a fashion that elevates learning to a new level of experience. Keeping information fresh and reinforcing new learning is a constant challenge to the trainer.

The workshop will show you how to optimise your training environment and training programmes to achieve outstanding learning results. Whether you need to train experienced trainers or infuse a little energy into seasoned professionals, this ‘train the trainer’ programme will teach.

WHO WILL BENEFIT FROM THE COURSE?

Employees who have to conduct presentations and training courses as part of their roles and responsibilities and would like to develop their skills on how to determine the needs of an audience, improve classroom charisma, handle difficult participants, use activities effectively, and more.

WHAT WILL YOU GAIN FROM THIS COURSE?

  • Identify the characteristics of an exceptional trainer
  • Know the difference between ‘training’ and ‘teaching’
  • Explain how adults differ from children in the way they learn
  • Distinguish the different behavioural styles and adapt training as necessary
  • Know how to develop and implement a ‘thorough’ training programme looks like
  • Describe a training needs analysis and why it is a necessary step in any training programme
  • Use various methods for making the training interactive and memorable
  • Select activities that are fun and meaningful
  • Know how to assess the level of knowledge already in the room
  • Develop strategies for handling difficult, authoritative, and other disruptive participants
  • Highlight that advantages and disadvantages of visual aid options and training room seating arrangements
  • Present information in a clear, concise, engaging manner
  • Know how to demonstrate successful understanding of key concepts during a practice presentation
  • Identify the formula for creating a successful training session

SAMPLE COURSE CONTENT

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Characteristics of Exceptional Trainers
  • Skills and Qualities of an Exceptional Trainer
  • How to Become an Exceptional Trainer?
  • The Different Learning Styles
  • Different Learning Styles in the Training Room
  • The Needs of Visual, Auditory and Kinaesthetic Learners
  • VAK Principle – Training Strategies for Each Type
  • Reaching All Learning Modalities when Conducting Training
Strategies for Enhanced Learning
  • Keeping Your Participants Alert, Engaged, Open and Relaxed
  • Rapport-Building Techniques with Success
  • Using Activities and Games to Reinforce the Learning
  • Implementing a Variety of Learning Exercises
Understanding Adult Learning Principles
  • The Communication Jungle
  • Identify Your Own Training Styles
  • Identify the Styles of the Different Types of Adult Learners
  • How to Adjust to Each for Better Learning
Combining Media to Make an Impact
  • Avoiding the ‘Death by Power Point’ Syndrome
  • Use Simple Methods to Create Compelling Visuals – What to Include and What to Leave Out
  • Do’s and Don’ts of PowerPoint
  • Using Brain-Compatible Flip-Chart Techniques
  • Using Music to Enhance Learning
  • Engaging the Image-Brain for Rapid Memorisation
Needs Analysis: From Performance Gap to Objectives
  • The Importance of Needs Analysis
  • How do You Know if Your Training Expenses are Being Spent Wisely?
  • Is Training the Best Solution for Improving Skills?
Presenting Information for Optimum Comprehension and Recall
  • Why ‘Data Dumping’ is Severely Counter-Productive
  • Techniques to Reinforce Memorisation and ‘Lock In’ New Content
  • How Peripherals can Significantly Increase Learning
  • Re-Evaluating Your Current Paradigms
The Trainers’ Tool Chest
  • Icebreakers that Stimulate
  • Energisers that Keep You Intrigued
  • Activities that Keep Learning Fresh and Energetic

Key Presentation and Delivery Strategies
  • How to ‘Chunk’ Information to Peak Learning
  • ‘Signal Phrases’ and How to Use Them
  • Revisiting Content in Multiple Ways and Its Important
  • Time Management
  • Increase Alertness and Attention
  • Transition to a New Topic
  • Debriefing an Activity
  • Drawing Out the Learning
Managing ‘Diverse’ Participants
  • Handling ‘Difficult’ Participants with Ease
  • Dealing with the Most Common Types of Participants
  • Avoiding Encounter in the First Place
Effective Visual Aids
  • Flip Charts
  • PowerPoint
  • Slides
How to Field Questions
  • Responding to Questions
  • When Should You Re-Direct Questions?
  • Fielding Questions
  • Equal ‘Air-Time’ for Everyone in the Room
Listening Skills
  • Active Listening
  • Tips to Becoming a Better Listener
  • Differentiating ‘Emotional’ and ‘Message’ Content
  • Overcoming Non-Listening Habits
  • Reading Body Language While Listening:
    • Intonation
    • Rate Of Speech
    • Gestures
    • Facial Expressions
    • Posture
    • Use of Space
    • Listening to the Whole Message
Presentation Skills
  • How to Use Your Voice for Maximum Impact
  • The Power of the Pause
  • Achieving an Even ‘Pace’
  • Tone and Inflection to Convey the Message
  • Why Varying your Volume can Make a Difference
Body Language
  • Body Language that Reflects your Message
  • Avoiding Annoying Gestures
  • Techniques to Include Your Audience
Opening a Training Session
  • Building ‘Instant’ Rapport with Participants
  • Overcoming Learning Barriers
  • Creative Ways to Open a Training Session
  • Setting Ground Rules and Their Importance
Closing a Training Session
  • How to Close a Training Successfully
  • Wrap-Up Techniques to Cement Learning

Mini-presentation: Individual Project

Participants will have an opportunity to prepare and deliver a mini-presentation and to receive personal feedback and coaching from the lead trainer and peers.

The course is based around discussions and role plays. It also includes practice sessions where each delegate has the opportunity to be videoed practicing in ‘real life’ situations.

METHODOLOGY OF TRAINING

The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

  • Group discussion
  • Individual and syndicate activities
  • Individual and group tasks
  • Case studies
  • Role plays
  • Audio and video evaluation
  • Action planning
  • Experiential learning games
  • Presentations

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Abu Dhabi

P.O. Box 44705, Abu Dhabi,
United Arab Emirates
Phone: +971 2 6740340
Fax: +971 2 6743554

Dubai

P.O. Box 334058, Dubai,
United Arab Emirates
Phone: +971 4 2566414
Fax: +971 4 2566424