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Geri originates from Belfast, Northern Ireland and grew up in South Africa. She has been living in Abu Dhabi since 1997. Her background started in mechanical engineering but found her passion for training while working for a mining house in Johannesburg in 1987. In this role, Geri was responsible for ensuring all managers understood and were able to implement a coaching and mentoring culture within their departments. This proved to be so successful that it was implemented across the whole organisation.
After attending a ‘Train the trainer’ course, her path naturally headed towards the training environment and she completed her studies in personnel management and became an HR practitioner. After moving to the Training department in 1990, her focus was mainly on computer software training. This incorporated writing user manuals, development of training courses in Microsoft (MSWord, Excel, PowerPoint and Access) as well as an autoline software called Kerridge. The position included conducting the training, hand holding during project mode and any follow up training required. As the training manager for a large holding company she got to work throughout South Africa as well as in Hong Kong. Because of her approachability and clear communication skills, she became project manager for aligning the whole performance management process, which included training and coaching managers how to conduct quarterly performance reviews and document performance.
After relocating to the UAE she worked at CERT, HCT as a trainer for three years. Her responsibilities included creating course manuals, presenting courses and evaluating students which primarily focused on having difficult conversations about their performance and how to update their plans to bridge this gap. As Geri’s main focus was on IT courses, she managed to merge technology with soft skills. She then moved to Chicago, USA for five years and continued software training at two local colleges.
Geri completed the CELTA (Certificate in Teaching English Language to Adults) course adding teaching English to her training resume. With her vast experience in not only technical training, but also in the softer performance management, leadership and personal development, she has the ability to connect with people.
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