Assertiveness Skills
Being assertive can also help boost your self-esteem and earn others’ respect.
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About the course
Being assertive shows that you respect yourself because you’re willing to stand up for your interests and express your thoughts and feelings. It also demonstrates that you’re aware of others’ rights and willing to work on resolving conflicts. We’ve all had moments when we’ve failed to speak up for ourselves and said yes when we really wanted to say no.
On this Assertiveness Skills course you will learn about the different types of behaviour and how to identify them, what it means to be assertive and how to make it a part of your DNA and take control of your life, and how to apply assertiveness techniques in a variety of situations confidently and ‘with ease’.
Course outline
Introduction
2 videos
pre-course assessment
Module 1
3 videos
1 activity
2 readings
2 quizzes
Introduction to assertiveness skills
Assertiveness ‘How do you feel?’ – Activity
What does it mean to be assertive? – Video
Myths about Assertiveness – Reading
Assertive response – Quiz
When to be assertive? – Reading
Benefits of being assertive in the workplace – Video
How assertive are you? – Quiz
Valuing yourself and your rights – Video
Module 2
4 videos
1 quiz
Behavioural styles
The passive behaviour – Video
The aggressive behaviour – Video
The passive-aggressive behaviour – Video
The assertive behaviour – Video
Knowledge check: Aggressive, passive and assertive – Quiz
Module 3
2 videos
3 activities
4 readings
3 quizzes
Personality model- The big 5
What is the Big Five personality model? – Reading
Openness – Video
Openness – Quiz
Conscientiousness – Reading
Conscientiousness – Activity
Extraversion – Reading
Extraversion – Quiz
Agreeableness – Video
Agreeableness – Activity
Neuroticism – Reading
Neuroticism – Activity
Personality model – The Big Five – Quiz
Module 4
1 videos
1 activity
2 readings
1 quiz
Essential skills of being assertive
Verbal skills – the words you use – Video
Behaviour phrases – Quiz
Non-verbal skills – body language – Reading
Behaviour body language – Activity
Cognitive skills – the inner dialogue – Reading
Module 5
4 videos
4 activities
2 readings
Assertiveness tools and strategies
Merits and concerns – Video
Merits and concerns – Activity
Fogging technique – Video
Fogging technique – Activity
Broken record technique – Reading
Broken record technique – Activity
Using ‘I’ statements – Video
Positive and Negative Enquiry – Reading
The art of saying no – Video
The art of saying no – Activity
Module 6
3 videos
4 activities
3 readings
Level of assertion
Basic assertion – Reading
Empathetic assertion – Reading
Empathetic assertion – Activity
Responsive assertion – Video
Responsive assertion – Activity
Discrepancy assertion – Reading
Discrepancy assertion – Activity
Negative feeling assertion – Video
Negative feeling assertion – Activity
Negative consequence assertion – Video
Wrapping up
Post-course assessment
FAQ
How does this course work?
Once you enroll, you will be given login details to the learning platform where you can access the course materials. You can then study at your own pace, anytime, anywhere on any device as long as you are connected to the internet. The access to the platform will be valid for 1 month, which you can renew on a monthly basis, though one month is more than enough to complete the content of one course. You can also get extended access, and save from paying monthly subscription if you buy the course in a package. Check the packages here.
Will I get a certificate after the course?
Yes, you will receive a certificate of completion after you complete the course with at least 80% success rate.
What if I don’t pass the course?
In each module of the course, there are quizzes to check your knowledge. You will be given multiple attempts to pass the course. If you don’t pass the first time, you can review the course and do the quizzes again.
What should I do if my name on the certificate is not correct?
Please make sure you enter your personal details correctly when registering. If you have submitted wrong details, email us at hello@selectgroup.ae. We will send the certificate with the correct details.
Can I take several courses?
Of course you can. If you buy courses in a package, you will get a discounted rate and longer access period. Check the packages here.
How often are courses updated?
All courses are regularly updated to ensure the content is current and relevant. Plus, we will keep on adding new courses to the platform to make sure we cater to our client needs based on industry trends and requirements.
How to participate in your other learning events?
We conduct various training activities online and face to face. You can learn about upcoming events on our website or social media pages. Follow us on social media here.
What to do if I have technical problems?
We’re here to help you! Simply send us an email at hello@selectgroup.ae and our support team will resolve the issue.
Can I get a separate invoice if my employer will be paying for the course?
Sure! Many of our learners are sponsored by their organisation. Simply email us at hello@selectgroup.ae with your request.
How long do I have access to the class videos?
If you buy one course, you will be given a 1 month access to the platform, which you can renew on a monthly basis. Also you can buy courses in a package, and get a discounted rate and longer access period. Check the packages here.
Where can I learn more about corporate courses for my company?
Where can I learn more about corporate courses for my company?
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