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weSelectSelfearning
Business Etiquette
Success in any industry relies on good working relationships
4.99/5 Rating
(from 1000+ reviews)
About this course
Etiquette covers most aspects of social interactions, including self-presentation, communication, good manners, and hospitality. Business etiquette, in particular, covers expectations in the interactions between co-workers, the company and their clients, as well as the company and their stakeholders.
This Business Etiquette course will make you aware of the principles of professional behavior and how to always be at your best when meeting and greeting people. You will learn about meeting etiquette, email etiquette, telephone etiquette, communication etiquette and dining etiquette to ensure you are able to interact with confidence, authority and credibility regardless of the situation.
Course features
Videos Lessons
Learning Activities
Reading Materials
Quiz
Knowledge Assessment
4.99/5 Rating (from 1000+ reviews)
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Course outline
Introduction to business etiquette
Total videos in this module: 2 Videos
- Assessing your own etiquette – Quiz
- Etiquette Defined – Video
- The history of etiquette – Reading
- The importance of business etiquette – Video
- Manners – Activity
Total videos in this module: 3 Videos
- What it means to be a professional? – Reading
- First impression – Activity
- Making a great first impression – Video
- ABCs of image – Video
- Gestures – What do they tell us? – Activity
- Grooming – Reading
- Good and bad office etiquette – Quiz
- Personal space – Video
Total videos in this module: 3 Videos
- Office attire Dos and Dont’s – Quiz
- Business attire – Video
- Business casual attire – Reading
- Business professional attire – Reading
- The meaning of colours – Video
- Deciding what to wear – Video
Total videos in this module: 3 Videos
- Greetings – Quiz
- Creating an effective introduction – Video
- The handshake – Reading
- Making connections and establishing rapport – Quiz
- The four levels of conversation – Video
- Case study – Quiz
- Using business cards effectively – Reading
- Codes of conduct while attending meetings – Video
- Receiving guests – Reading
- Knowledge check – Meeting etiquette – Quiz
Total videos in this module: 2 Videos
- Phone etiquette – Quiz
- Telephone etiquette – Video
- E-mail etiquette – Quiz
- E-mail etiquette – Video
- Copy right or wrong – Quiz
- Virtual meeting etiquette – Reading
Total videos in this module: 2 Videos
- Good and bad social etiquette – Activity
- Understanding Your Place Setting – Video
- Using Your Napkin – Reading
- Eating Your Meal – Reading
- Handling sensitive situations – Quiz
- Sticky Situations and Possible Solutions – Reading
- Ordering in a restaurant – Video
- Paying the bill – Reading
- Q and A – dining out etiquette – Reading
- Knowledge check: Dining etiquette – Quiz
Wrap-up and post-course assessment
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Personal development package
10 courses
6-month subscription
USD500 USD250
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Communication skills package
9 courses
6-month subscription
USD540 USD270
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Basic leadership package
10 courses
6-month subscription
USD700 USD350
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Build-your-own package
5 courses
3-month subscription
Save 25% when you buy in package of 5
Frequently asked questions
Once you enroll, you will be given login details to the learning platform where you can access the course materials. You can then study at your own pace, anytime, anywhere on any device as long as you are connected to the internet. The access to the platform will be valid for 1 month, which you can renew on a monthly basis, though one month is more than enough to complete the content of one course. You can also get extended access, and save from paying monthly subscription if you buy the course in a package. Check the packages here.
Yes, you will receive a certificate of completion after you complete the course with at least 80% success rate.
In each module of the course, there are quizzes to check your knowledge. You will be given multiple attempts to pass the course. If you don’t pass the first time, you can review the course and do the quizzes again.
Please make sure you enter your personal details correctly when registering. If you have submitted wrong details, email us at hello@selectgroup.ae. We will send the certificate with the correct details.
Of course you can. If you buy courses in a package, you will get a discounted rate and longer access period. Check the packages here.
All courses are regularly updated to ensure the content is current and relevant. Plus, we will keep on adding new courses to the platform to make sure we cater to our client needs based on industry trends and requirements.
We conduct various training activities online and face to face. You can learn about upcoming events on our website or social media pages. Follow us on social media here.
We’re here to help you! Simply send us an email at hello@selectgroup.ae and our support team will resolve the issue.
Sure! Many of our learners are sponsored by their organisation. Simply email us at hello@selectgroup.ae with your request.
If you buy one course, you will be given a 1 month access to the platform, which you can renew on a monthly basis. Also you can buy courses in a package, and get a discounted rate and longer access period. Check the packages here.
Have more questions? Click here to get in touch.
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Select Group is an internationally recognised Learning and Development provider with more than 20 years of experience in the field of corporate training and consultancy.
✔ Qualified Trainers
✔ English & Arabic
✔ Customer Focused
✔ Internationally Qualified
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Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.
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Request a call back
Spaces are limited, so request your call back as soon as possible.
Discover Select
Select Group is an internationally recognised Learning and Development provider with more than 20 years of experience in the field of corporate training and consultancy.
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Training Hours
✔ Qualified Trainers
✔ English & Arabic Delivery
✔ Innovative Customer Focus
✔ International Qualifications
Our partners
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Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
© 2023 Select Training & Management LLC. Tax Registration Number: 100003031000003.
