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weSelectSelfearning
Communication Skills
The ability to communicate effectively is essential
4.99/5 Rating
(from 1000+ reviews)
About this course
All employees at all levels rely upon clear and transparent communication for effective working relationships. Most of our days are spent communicating to and with others which raises the probability of there being misunderstandings between people.
This Communication Skills course will explain the different methods of communication and how to make the most of each of them. You will learn techniques to prepare you to handle all types of situations with self-confidence.
Course features
Videos Lessons
Learning Activities
Reading Materials
Quiz
Knowledge Assessment
4.99/5 Rating (from 1000+ reviews)
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Course outline
Introduction to communication skills
Total videos in this module: 2 Videos
- Defining communication – Video
- Communication process – Reading
- Elements of the communication process – Video
- Knowledge check: communication process – Activity
Total videos in this module: 4 Videos
- Internal and external of communication – Video
- Formal vs Informal language – Reading
- Based on structure – Video
- Based on the medium of communication – Video
- Based on flow of direction – Video
- Based on response – Reading
Total videos in this module: 1 Video
- Communication Gap – Reading
- Process barriers – Reading
- Types of barriers – Reading
- Knowledge check: Type of barriers – Quiz
- Overcoming the barriers to effective communication – Video
Total videos in this module: 3 Videos
- What is Transactional Analysis? – Video
- The ego states of Transactional Analysis – Video
- Analysis of transactions – Video
- Analysis of transactions – Quiz
- Think before you speak – Reading
Total videos in this module: 4 Videos
- Using communication styles when working with others – Reading
- The Director – Video
- The Expresser – Video
- The Thinker – Video
- The Harmoniser – Video
- Knowledge check: Communication styles – Quiz
Total videos in this module: 3 Videos
- Mehrabian’s 7-38-55 Rule of Personal Communication – Video
- What is body language? – Video
- Knowledge check: body language – Quiz
- Aspects of body language – Reading
- Reading positive body language – Video
- Reading negative body language – Reading
- Case study – Activity
Total videos in this module: 1 Video
- What do you know about listening? – Quiz
- The Director – Video
- Types of listeners – Reading
- Summary – Types of listeners – Reading
- Better active listening – Quiz
- Practicing active listening – Reading
Total videos in this module: 3 Videos
- Behaviour – a form of communication – Reading
- The Passive style – Video
- The Aggressive style – Video
- The Passive-Aggressive style – Video
- The Assertive style – Reading
- How assertive are you? – Quiz
Wrap-up and post-course assessment
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Discover our packages
Personal development package
10 courses
6-month subscription
USD500 USD250
Save 50% when you buy in package
Communication skills package
9 courses
6-month subscription
USD540 USD270
Save 50% when you buy in package
Basic leadership package
10 courses
6-month subscription
USD700 USD350
Save 50% when you buy in package
Build-your-own package
5 courses
3-month subscription
Save 25% when you buy in package of 5
Frequently asked questions
Once you enroll, you will be given login details to the learning platform where you can access the course materials. You can then study at your own pace, anytime, anywhere on any device as long as you are connected to the internet. The access to the platform will be valid for 1 month, which you can renew on a monthly basis, though one month is more than enough to complete the content of one course. You can also get extended access, and save from paying monthly subscription if you buy the course in a package. Check the packages here.
Yes, you will receive a certificate of completion after you complete the course with at least 80% success rate.
In each module of the course, there are quizzes to check your knowledge. You will be given multiple attempts to pass the course. If you don’t pass the first time, you can review the course and do the quizzes again.
Please make sure you enter your personal details correctly when registering. If you have submitted wrong details, email us at hello@selectgroup.ae. We will send the certificate with the correct details.
Of course you can. If you buy courses in a package, you will get a discounted rate and longer access period. Check the packages here.
All courses are regularly updated to ensure the content is current and relevant. Plus, we will keep on adding new courses to the platform to make sure we cater to our client needs based on industry trends and requirements.
We conduct various training activities online and face to face. You can learn about upcoming events on our website or social media pages. Follow us on social media here.
We’re here to help you! Simply send us an email at hello@selectgroup.ae and our support team will resolve the issue.
Sure! Many of our learners are sponsored by their organisation. Simply email us at hello@selectgroup.ae with your request.
If you buy one course, you will be given a 1 month access to the platform, which you can renew on a monthly basis. Also you can buy courses in a package, and get a discounted rate and longer access period. Check the packages here.
Have more questions? Click here to get in touch.
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Select Group is an internationally recognised Learning and Development provider with more than 20 years of experience in the field of corporate training and consultancy.
✔ Qualified Trainers
✔ English & Arabic
✔ Customer Focused
✔ Internationally Qualified
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Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.
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Select Group is an internationally recognised Learning and Development provider with more than 20 years of experience in the field of corporate training and consultancy.
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Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
© 2023 Select Training & Management LLC. Tax Registration Number: 100003031000003.
Request a call back
Slots are limited, so request your call back as soon as possible.
Discover Select
Select Group is an internationally recognised Learning and Development provider with more than 20 years of experience in the field of corporate training and consultancy.
1
+
Delegates
1
+
Happy Clients
1
+
Training Hours
✔ Qualified Trainers
✔ English & Arabic
✔ Customer Focused
✔ Internationally Qualified
Our partners
Previous
Next
Courses
Menu
Training
Menu
ABOUT US
Menu
RECENT ARTICLES
Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.
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