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weSelectSelflearning
E-mail Etiquette Course
Your e-mail behaviour has the potential to damage your reputation both personally and professionally
4.99/5 Rating
(from 1000+ reviews)
About this course
The main advantage of email is the speed with which we can communicate. You may have found yourself in situations where you click “reply,” type up a quick response, and hit “send” without giving so much a thought about what you have just written. This is due to the fact that an average employee spends about a quarter of the workweek going through the hundreds of e-mails we all send and receive every day.
On this Email Etiquette course, you will learn when it is appropriate to use email and when it is not, how to structure emails with the correct tone, with concise opening and closing messages. We will show you the types of topics or language that should not feature in an email, and how to ensure that recipients will not misinterpret them in any way.
Course features
Videos Lessons
Learning Activities
Reading Materials
Quiz
Knowledge Assessment
4.99/5 Rating (from 1000+ reviews)
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Course outline
Introduction to e-mail etiquette
Total videos in this module: 3 Videos
- What is e-mail etiquette? – Video
- Advantages and disadvantages of using e-mail for business – Quiz
- Formal vs informal e-mail messages – Reading
- When and when not to use an e-mail as a form of communication – Video
- Knowledge check – When and when not to use an e-mail – Quiz
- Parts of a business e-mail message – Video
- Knowledge check – Parts of a business e-mail message – Quiz
Total videos in this module: 3 Videos
- Subject lines – Video
- Subject lines – Activity
- The sender’s e-mail address – Reading
- Recipient – Video
- Best practices for e-mail attachments – Video
- Knowledge check – Elements of effective e-mail heading – Quiz
Total videos in this module: 2 Videos
- E-mail salutations – Activity
- E-mail salutations – Video
- E-mail body – Reading
- Knowledge check – E-mail body – Activity
- Signature block – Video
Total videos in this module: 4 Videos
- Keep it clear and concise – Reading
- Keep it clear and concise – Activity
- Check the tone – Reading
- Appropriate and inappropriate tone – Activity
- Use positive language – Video
- Positive language – Quiz
- Correct grammar – Video
- Knowledge check – Confusing words – Quiz
- Punctuation – Reading
- Punctuation – Activity
- E-mail formatting – Video
- Checking and proofreading – Video
- Checking and proofreading – Activity
Total videos in this module: 2 Videos
- E-mail response time – Video
- Knowledge check – E-mail response time – Quiz
- When to use reply and reply all – Reading
- Knowledge check – When to use reply and reply all – Activity
- Forwarding e-mails – Reading
- Out-of-office e-mail messages – Video
Wrap-up and post-course assessment
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Personal development package
10 courses
6-month subscription
USD500 USD250
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Communication skills package
9 courses
6-month subscription
USD540 USD270
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Basic leadership package
10 courses
6-month subscription
USD700 USD350
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Build-your-own package
5 courses
3-month subscription
Save 25% when you buy in package of 5
Frequently asked questions
Once you enroll, you will be given login details to the learning platform where you can access the course materials. You can then study at your own pace, anytime, anywhere on any device as long as you are connected to the internet. The access to the platform will be valid for 1 month, which you can renew on a monthly basis, though one month is more than enough to complete the content of one course. You can also get extended access, and save from paying monthly subscription if you buy the course in a package. Check the packages here.
Yes, you will receive a certificate of completion after you complete the course with at least 80% success rate.
In each module of the course, there are quizzes to check your knowledge. You will be given multiple attempts to pass the course. If you don’t pass the first time, you can review the course and do the quizzes again.
Please make sure you enter your personal details correctly when registering. If you have submitted wrong details, email us at hello@selectgroup.ae. We will send the certificate with the correct details.
Of course you can. If you buy courses in a package, you will get a discounted rate and longer access period. Check the packages here.
All courses are regularly updated to ensure the content is current and relevant. Plus, we will keep on adding new courses to the platform to make sure we cater to our client needs based on industry trends and requirements.
We conduct various training activities online and face to face. You can learn about upcoming events on our website or social media pages. Follow us on social media here.
We’re here to help you! Simply send us an email at hello@selectgroup.ae and our support team will resolve the issue.
Sure! Many of our learners are sponsored by their organisation. Simply email us at hello@selectgroup.ae with your request.
If you buy one course, you will be given a 1 month access to the platform, which you can renew on a monthly basis. Also you can buy courses in a package, and get a discounted rate and longer access period. Check the packages here.
Have more questions? Click here to get in touch.
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Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.
✔ Qualified Trainers
✔ English & Arabic
✔ Customer Focused
✔ Internationally Qualified
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Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 208, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.
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Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.
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Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
© 2023 Select Training & Management LLC. Tax Registration Number: 100003031000003.
Request a call back
Slots are limited, so request your call back as soon as possible.
Discover Select
Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.
1
+
Delegates
1
+
Happy Clients
1
+
Training Hours
✔ Qualified Trainers
✔ English & Arabic
✔ Customer Focused
✔ Internationally Qualified
Our partners
Previous
Next
Courses
Menu
Training
Menu
ABOUT US
Menu
RECENT ARTICLES
Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 208, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.
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