Emotional Intelligence
Emotional Intelligence (EI) makes the difference between average performers and star performers
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About the course
The rules for the workplace are gradually changing and we are judged completely differently to how we would have been twenty years ago. How intelligent you are, how much training you have had, or your qualifications, do not play the central role they once did. Employers are now concerned with how you handle yourselves and each other.
Emotional Intelligence (EI) makes the difference between average performers and star performers. Exceptional employees appear to be those who have greater levels of self-awareness and who are not only able to manage themselves but are also able to understand and work effectively with others.
Course features
Engaging learning experience
Downloadable study materials
Certificate of completion
Course format
Group discussion
Case studies
Action planning
Presentations
Individual and group tasks
Role plays
Experiential learning games
Assessments
Course content
Our trainers
One of these subject matter experts will be training you
Natalie Brown
MANAGEMENT TRAINER AND CONSULTANT, KEYNOTE SPEAKER, EXECUTIVE COACH
Andrea Parry
Management Trainer and Consultant
Gael Rowland
Management Trainer and Consultant
Hassan Saad
Management Trainer and Consultant
Upcoming courses
Pricing
Why get certified
Getting the right skills
The majority of ILM’s qualifications and courses give learners the skills, knowledge, and experience they need to do a management job in the real world. According to research, 9 in 10 learners said they were able to apply the leadership and management skills learnt through ILM to their day-to-day job role and would recommend ILM’s qualifications and programmes
Positive impact to organisation
Training your team on an ILM qualified course will improve their performance and bring positive change to your organisation. 88% of employers say their business was immediately positively impacted by ILM training programmes. 78% of employers said investing in ILM training increased their income
Career growth
ILM qualifications are very sought after and will improve your career prospects. If an employer has two candidates that they can’t decide between, they are likely to make the decision based on qualifications. So having ILM certification is a great way of increasing your chances of promotion or employment
Our clients say
FAQ
Will I get a certificate after the course?
Yes, after the course you will receive a certificate of completion.
Do I get a hardcopy of the certificate?
All participants receive an e-copy of the certificate, but if requested you will receive a hardcopy as well.
Will I have access to learning materials after the course?
Yes, we provide e-Workbook before the course and the PowerPoint after the course.
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