Skip to content

Trainer Profile

Helen Roxburgh is a Senior Learning and Development Professional with over 20 years of successful training, development, talent management, strategy, assessment, development and coaching experience and customer-centricity experience. Helen possesses strong skills in facilitation, analysing client needs, designing, implementing, and evaluating training and assessment centres, and has specialised in Leadership, Organisational and Personal Brand, Customer Experience and Safety Procedures.

Academically, Helen has a Master’s Degree in Business Administration from the University of Bradford, UK, a Diploma in Training Skills from the University of Leicester, UK, a Certificate in Training Skills from the Institute of Leadership & Management (ILM), UK, a Certificate in Quality Management and Auditing from International Register of Certified Auditors, Dubai; she is also a Certified Test User in Occupational Ability and Personality by The British Psychological Society, UK.

As an experienced trainer and consultant who can provide a full scope of training and consultancy services to clients, Helen is creative, motivating and an ‘out-of-box’ thinker and communicator, who enjoys mentoring others to help them achieve their professional objectives. Her extensive experience spans designing, developing and facilitating both face-to-face and online training content on a variety of subjects including Leadership Development, Training, Assessors and Selection Skills, Emotional Intelligence, Brand Identity, Awareness and Value, Customer Experience, Personal Security and Safety Procedures to coaching clients to meet their personal and professional goals and objectives.

As a Senior Manager in a multinational organisation, Helen was accountable for the effective induction, management, development, and motivation of 9,000 employees. Her experience included the setup, growth, and development of several training functions where she managed in-house and third-party training across different industries including Aviation, HR, Hospitality, Tourism, and IT. She also designed and delivered Assessors Skills workshops. She initiated, led, and oversaw the ‘High Performers Selection’ programme for over 15000 employees. Helen managed the IATA Operational Safety Audit (Organisation & Management) 2018 and redefined the mystery shop measuring matrix by aligning customer service with employee performance measures. The roles involved conducting training in the Middle East, Europe, and the US. She was an assessor for ILM/City and

Guilds training qualification and an active member of Induction and Mentoring Programmes for UAE Nationals. Her training style is flexible and adaptable to the needs of her audience with a strong belief that learning should be enjoyable, stimulating and rewarding experience for her delegates.

Helen’s areas of expertise include Customer Experience, Leadership Development, Brand Awareness, Identity and Value, Performance Management and Appraisals, Facilitation Skills, Training Needs Analysis, Design and Evaluation, Interview and Selection Skills, Assessors Skills, Coaching and Mentoring, to name a few.

Helen Roxburgh

Management Trainer and Consultant

Request a call back

Spaces are limited, so request your call back as soon as possible.

Discover Select

Select Group is an internationally recognised Learning and Development provider with more than 20 years of experience in the field of corporate training and consultancy.

1 +
Delegates
1 +
Happy Clients
1 +
Training Hours

✔ Qualified Trainers

✔ English & Arabic

✔ Customer Focused

✔ Internationally Qualified

Our partners

© 2023 Select Training & Management Consultancy LLC. Tax Registration Number: 100003031000003.

Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.

Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.

KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.

Request a call back

Spaces are limited, so request your call back as soon as possible.

Discover Select

Select Group is an internationally recognised Learning and Development provider with more than 20 years of experience in the field of corporate training and consultancy.

1 +
Delegates
1 +
Happy Clients
1 +
Training Hours

✔ Qualified Trainers

✔ English & Arabic Delivery

✔ Innovative Customer Focus

✔ International Qualifications

Our partners

Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.

Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.

© 2023 Select Training & Management LLC. Tax Registration Number: 100003031000003.