Interpersonal and Communication Skills ILM - Management Training & HR Consultancy

Interpersonal and Communication Skills

For the better part of every day, you are communicating to and with others

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About the course

For the better part of every day, you are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. Individuals with interpersonal skills build positive working relationship with others through understanding emotions, sharing differences, resolving conflicts, giving or receiving feedback in a constructive manner. They interact successfully to gain consensus from stakeholders and decision makers.

This highly interactive course will develop skills and strategies for successful communication in the modern business environment.

Course features

Engaging learning experience

Downloadable study materials

Certificate of completion

About the course

For the better part of every day, you are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. Individuals with interpersonal skills build positive working relationship with others through understanding emotions, sharing differences, resolving conflicts, giving or receiving feedback in a constructive manner. They interact successfully to gain consensus from stakeholders and decision makers

This highly interactive course will develop skills and strategies for successful communication in the modern business environment

Course features

Engaging learning experience

Downloadable study materials

Certificate of completion

About the course

For the better part of every day, you are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. Individuals with interpersonal skills build positive working relationship with others through understanding emotions, sharing differences, resolving conflicts, giving or receiving feedback in a constructive manner. They interact successfully to gain consensus from stakeholders and decision makers.

This highly interactive course will develop skills and strategies for successful communication in the modern business environment.

Course features

Engaging learning experience

Downloadable study materials

Certificate of completion

Course format

Group discussion

Case studies

Action planning

Presentations

Individual and group tasks

Role plays

Experiential learning games

Assessments

Course content

DAY 1

Communicating with impact
Communication styles
Mastering your communication
Barriers to effective communication
Non-verbal communication

DAY 2

Planning the message
Understand why people behave the way they do?
Transactional analysis
Active listening in communication
Communication breakdown

DAY 3

The science of Interpersonal Skills
Self-awareness
Dealing with emotions
Action plan

Our trainers

One of these subject matter experts will be training you

Natalie Brown
MANAGEMENT TRAINER AND CONSULTANT, KEYNOTE SPEAKER, EXECUTIVE COACH

Andrea Parry
Management Trainer and Consultant

Gael Rowland
Management Trainer and Consultant

Hassan Saad
Management Trainer and Consultant

Pricing

Online live

Want more info?

for inquiries

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Face to face

AED 5400

per delegate

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In-house

4+ delegates?

we recommend In-house

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Why get certified

Getting the right skills

The majority of ILM’s qualifications and courses give learners the skills, knowledge, and experience they need to do a management job in the real world. According to research, 9 in 10 learners said they were able to apply the leadership and management skills learnt through ILM to their day-to-day job role and would recommend ILM’s qualifications and programmes

Positive impact to organisation

Training your team on an ILM qualified course will improve their performance and bring positive change to your organisation. 88% of employers say their business was immediately positively impacted by ILM training programmes. 78% of employers said investing in ILM training increased their income

Career growth

ILM qualifications are very sought after and will improve your career prospects. If an employer has two candidates that they can’t decide between, they are likely to make the decision based on qualifications. So having ILM certification is a great way of increasing your chances of promotion or employment

Getting the right skills

The majority of ILM’s qualifications and courses give learners the skills, knowledge, and experience they need to do a management job in the real world. According to research, 9 in 10 learners said they were able to apply the leadership and management skills learnt through ILM to their day-to-day job role and would recommend ILM’s qualifications and programmes

Positive impact to organisation

Training your team on an ILM qualified course will improve their performance and bring positive change to your organisation. 88% of employers say their business was immediately positively impacted by ILM training programmes. 78% of employers said investing in ILM training increased their income

Career growth

ILM qualifications are very sought after and will improve your career prospects. If an employer has two candidates that they can’t decide between, they are likely to make the decision based on qualifications. So having ILM certification is a great way of increasing your chances of promotion or employment

Our clients say

One of the best online training centers. Very friendly and accomodating. Learning new things and there is a room for new knowledge.

Stephen Moratalla

I would strongly recommend you to attend training from Select Training and Management Consultancy L.L.C .The material was very interesting and the discussions were truly inspiring, engaging and fun. During my training, hosts and the participants were very cooperative with their brilliant ideas. I also enjoyed the visual illustrations, which made the content easily understandable with all the participants. To all the Select Training Team, you have all done a wonderful job. I look forward to attending future training’s given the opportunity. And I would like to thank you for your well organized training.

Cerise Cherē

FAQ

Will I get a certificate after the course?

Yes, after the course you will receive a certificate of completion.

Do I get a hardcopy of the certificate?

All participants receive an e-copy of the certificate, but if requested you will receive a hardcopy as well.

Will I have access to learning materials after the course?

Yes, we provide e-Workbook before the course and the PowerPoint after the course.

Will I get a certificate after the course?

Yes, after the course you will receive a certificate of completion.

Do I get a hardcopy of the certificate?

All participants receive an e-copy of the certificate, but if requested you will receive a hardcopy as well.

Will I have access to learning materials after the course?

Yes, we provide e-Workbook before the course and the PowerPoint after the course.