Information Technology Infrastructure Library

ITIL foundation course raises awareness of ITIL and the benefits for all staff

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About the course

The successful implementation of information technology infrastructure library in any organisation is having management commitment and raising awareness of ITIL within in all departments and functions. This ITIL foundation course raises awareness of ITIL and the benefits for all staff. It acts as a catalyst to the organisation’s deployment of best practices. The workshop will cover knowledge about ICT infrastructure which includes hardware, software and computer related telecommunication components, documentation and procedures within an organisation, upon which the applications (ICT services) are build and operate.

Course features

About the course

The successful implementation of ITIL in any organisation is having management commitment and raising awareness of ITIL within in all departments and functions. This ITIL foundation course raises awareness of ITIL and the benefits for all staff. It acts as a catalyst to the organisation’s deployment of best practices. The workshop will cover knowledge about ICT infrastructure which includes hardware, software and computer related telecommunication components, documentation and procedures within an organisation, upon which the applications (ICT services) are build and operate.

Course features

About the course

The successful implementation of information technology infrastructure library in any organisation is having management commitment and raising awareness of ITIL within in all departments and functions. This ITIL foundation course raises awareness of ITIL and the benefits for all staff. It acts as a catalyst to the organisation’s deployment of best practices. The workshop will cover knowledge about ICT infrastructure which includes hardware, software and computer related telecommunication components, documentation and procedures within an organisation, upon which the applications (ICT services) are build and operate.

Course features

What you will learn​

Course format

Course content

DAY 1

  • Service Management defined
  • Service strategy
  • Service design
     

DAY 2

  • Service transition
  • Service operation
  • Continual service improvement

Our trainer

Maan Eid
Management Trainer and Consultant

Pricing

AED 3600

per delegate

Register Now

Want more info?

for inquiries

Contact Us

4+ delegates?

we recommend In-house

Contact Us

Pricing

Want more info?

for inquiries

Contact Us

AED 3600

per delegate

Register Now

4+ delegates?

we recommend In-house

Contact Us

Our clients say

One of the best online training centers. Very friendly and accomodating. Learning new things and there is a room for new knowledge.

I would strongly recommend you to attend training from Select Training and Management Consultancy L.L.C .The material was very interesting and the discussions were truly inspiring, engaging and fun. During my training, hosts and the participants were very cooperative with their brilliant ideas. I also enjoyed the visual illustrations, which made the content easily understandable with all the participants. To all the Select Training Team, you have all done a wonderful job. I look forward to attending future training’s given the opportunity. And I would like to thank you for your well organized training.

FAQ

Will I get a certificate after the course?

Yes, after the course you will receive a certificate of completion.

Do I get a hardcopy of the certificate?

All participants receive an e-copy of the certificate, but if requested you will receive a hardcopy as well.

Will I have access to learning materials after the course?

Yes, we provide e-Workbook before the course and the PowerPoint after the course.

Will I get a certificate after the course?

Yes, after the course you will receive a certificate of completion.

Do I get a hardcopy of the certificate?

All participants receive an e-copy of the certificate, but if requested you will receive a hardcopy as well.

Will I have access to learning materials after the course?

Yes, we provide e-Workbook before the course and the PowerPoint after the course.