Middle Manager

SCHEDULE

No schedule at the moment

If you have three or more candidates or you would like to run this course as an in-house programme, please contact us.

COURSE AIMS

Traditionally, middle managers make up the largest managerial layer in an organisation. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organisation and understands how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organisation’s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organisation is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organisation.

WHAT WILL YOU GAIN FROM THIS COURSE?

Knowing how to deal with:

  • Define management.
  • Understand ethics in the workplace.
  • Manage information and make decisions.
  • Be familiar with the control process.
  • Use organisational strategies to facilitate change.
  • Create structures and processes to manage teams.
  • Manage as a leader.

SAMPLE COURSE CONTENT

Below is an example of the course content that highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the session(s).

Introduction to Management
  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?
Ethics and Social Responsibility
  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?
Managing Information
  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information
Decision-Making
  • What is Rational Decision-Making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making
Control
  • Basics of Control
  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods
Organisational Strategy
  • Basics of Organisational Strategy
  • Sustainable Competitive Advantage
  • Strategy-Making Process
  • Corporate, Industry, Firm Level Strategies
Innovation and Change
  • Organisational Innovation
  • Why Innovation Matters
  • Managing Innovation
  • Organisational Change
  • Why Change Occurs and Why it Matters
  • Managing Change
Organisational Structures and Process
  • Departmentalisation
  • Organisational Authority
  • Job Design
  • Designing Organisational Process
Managing Teams
  • The Good and the Bad of Using Teams
  • Kinds of Teams
  • Work Team Characteristics
  • Enhancing Work Team Effectiveness
  • Steps
Motivation and Leadership
  • Basics of Motivation
  • Equity Theory
  • Expectancy Theory
  • What is Leadership?
  • Situational Leadership
  • Strategic Leadership
Wrapping up
  • Words from the Wise

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