Office Management and Administrative Skills Course
Master the essential skills for success in an office environment
4.99/5 Rating
(from 1000+ reviews)
About this course
This course is designed to help office managers and administrators develop the skills and knowledge necessary to effectively manage tasks, projects, and people in a dynamic work environment.
Through interactive lectures and exercises, participants will learn how to create an efficient office environment, improve information flow, and manage people and projects effectively.
By the end of the course, participants will have the tools and resources to excel in their role and contribute to the overall success of their organization.
Course features
Engaging learning experiences
Downloadable study material
Certificate of completion
4.99/5 Rating (from 1000+ reviews)
What you'll learn
- Understand the key concepts of office management and administration
- Learn different tactics when dealing with tasks concerning the management and individuals from different departments
- Organise and improve office systems
- Recognize priorities and cope with multi-tasking responsibilities
- Analyse the different time management techniques
- Enhance assertive communication and interpersonal skills with your team
- Identify who your customers are and provide excellent customer service
- Practice professional business writing and improve written communication
- Improve the effectiveness of business meetings
- Ensure project timelines and work targets are achieved
Course format
Group Discussions
Case Studies
Action Planning
Presentations
Individuals & Groups
Role Playing
Experiential Games
Assessments
Course content
Take a sneak-peak inside to see what you can expect from this course:
➜ Vital skills for effective office management
➜ Controlling your workday
➜ Communicating with impact
➜ Dealing with your boss!
➜ Telephone etiquette
➜ Motivating the team
➜ Dealing with difficult people and workplace conflict
➜ The need for problem solving
➜ Professional language in business writing
➜ Objective of the meeting
➜ Planning for the meeting
➜ Closing a meeting
➜ Taking minutes
➜ Overview of record and information management
➜ Filing and records management
Our happy customers
Pricing
Choose the best training solution for you:
Online Live
Virtual instructor-led training
Contact us for pricing
Face-to-face
5,400 AED
per delegate
In-house
For 4+ delegates
We recommend in-house
Sign-up to world-class training today!
Why get certified?
The majority of ILM’s qualifications and courses give learners the skills, knowledge, and experience they need to do a management job in the real world. According to research, 9 in 10 learners said they were able to apply the leadership and management skills learnt through ILM to their day-to-day job role and would recommend ILM’s qualifications and programmes.
Training your team on an ILM qualified course will improve their performance and bring positive change to your organisation. 88% of employers say their business was immediately positively impacted by ILM training programmes. 78% of employers said investing in ILM training increased their income.
ILM qualifications are very sought after and will improve your career prospects. If an employer has two candidates that they can’t decide between, they are likely to make the decision based on qualifications. So having ILM certification is a great way of increasing your chances of promotion or employment.
Frequently asked questions
Yes, after the course you will receive a certificate of completion.
All participants receive an e-copy of the certificate, but if requested you will receive a hardcopy as well.
Yes, we provide e-workbook before the course and the PowerPoint after the course.
Have more questions? Click here to get in touch.
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Discover Select
Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.
✔ Qualified Trainers
✔ English & Arabic
✔ Customer Focused
✔ Internationally Qualified
Our partners
Courses
Training
ABOUT US
RECENT ARTICLES
Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 208, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.
Request a call back
Slots are limited, so request your call back as soon as possible.
Discover Select
Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.
✔ Qualified Trainers
✔ English & Arabic Delivery
✔ Innovative Customer Focus
✔ International Qualifications
Our partners
Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
Request a call back
Slots are limited, so request your call back as soon as possible.
Discover Select
Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.
✔ Qualified Trainers
✔ English & Arabic
✔ Customer Focused
✔ Internationally Qualified
Our partners
Courses
Training
ABOUT US
RECENT ARTICLES
Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.
Dubai Office: Office 208, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.
KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.