Skip to content

Office Management and Administrative Skills Course

Master the essential skills for success in an office environment

4.99/5 Rating
(from 1000+ reviews)

5-stars
ilm certified course

About this course

This course is designed to help office managers and administrators develop the skills and knowledge necessary to effectively manage tasks, projects, and people in a dynamic work environment. 

Through interactive lectures and exercises, participants will learn how to create an efficient office environment, improve information flow, and manage people and projects effectively. 

By the end of the course, participants will have the tools and resources to excel in their role and contribute to the overall success of their organization.

Course features

Engaging learning experiences

Downloadable study material

Certificate of completion

5-stars

4.99/5 Rating (from 1000+ reviews)

What you'll learn

Course format

group discussion

Group Discussions

case studies

Case Studies

action plans

Action Planning

presentations

Presentations

individual and group

Individuals & Groups

Role Playing

experiential learning

Experiential Games

Assessments

Course content

Take a sneak-peak inside to see what you can expect from this course:

DAY ONE
➜ What is office management?
➜ Vital skills for effective office management
➜ Controlling your workday
➜ Communicating with impact
➜ Dealing with your boss!
➜ Telephone etiquette
DAY TWO
➜ Monitoring and developing the team's performance
➜ Motivating the team
➜ Dealing with difficult people and workplace conflict
➜ The need for problem solving
➜ Professional language in business writing
DAY THREE
➜ Do we need a meeting?
➜ Objective of the meeting
➜ Planning for the meeting
➜ Closing a meeting
➜ Taking minutes
➜ Overview of record and information management
➜ Filing and records management
Previous slide
Next slide

Meet our trainers

One of these subject matter experts will be training you:

NATALIE BROWN (Group CEO)

Management Trainer and Consultant
Keynote Speaker
Executive Coach

ANDREA PARRY

Management Trainer and Consultant

PARVEEN SIDHU-RICE

Management Trainer and Consultant

Our happy customers

Pricing

Choose the best training solution for you:

Online Live

Virtual instructor-led training
Contact us for pricing

Face-to-face

5,400 AED
per delegate

In-house

For 4+ delegates
We recommend in-house

Sign-up to world-class training today!

Why get certified?

The majority of ILM’s qualifications and courses give learners the skills, knowledge, and experience they need to do a management job in the real world. According to research, 9 in 10 learners said they were able to apply the leadership and management skills learnt through ILM to their day-to-day job role and would recommend ILM’s qualifications and programmes.

Training your team on an ILM qualified course will improve their performance and bring positive change to your organisation. 88% of employers say their business was immediately positively impacted by ILM training programmes. 78% of employers said investing in ILM training increased their income.

ILM qualifications are very sought after and will improve your career prospects. If an employer has two candidates that they can’t decide between, they are likely to make the decision based on qualifications. So having ILM certification is a great way of increasing your chances of promotion or employment.

Frequently asked questions

Yes, after the course you will receive a certificate of completion.

All participants receive an e-copy of the certificate, but if requested you will receive a hardcopy as well.

Yes, we provide e-workbook before the course and the PowerPoint after the course.

Have more questions? Click here to get in touch.

Request a call back

Slots are limited, so request your call back as soon as possible.

Discover Select

Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.

1 +
Delegates
1 +
Happy Clients
1 +
Training Hours

✔ Qualified Trainers

✔ English & Arabic

✔ Customer Focused

✔ Internationally Qualified

Our partners

© 2023 Select Training & Management Consultancy LLC. Tax Registration Number: 100003031000003.

Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.

Dubai Office: Office 208, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.

KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.

Request a call back

Slots are limited, so request your call back as soon as possible.

Discover Select

Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.

1 +
Delegates
1 +
Happy Clients
1 +
Training Hours

✔ Qualified Trainers

✔ English & Arabic Delivery

✔ Innovative Customer Focus

✔ International Qualifications

Our partners

Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.

Dubai Office: Office 117, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.

© 2023 Select Training & Management LLC. Tax Registration Number: 100003031000003.

Request a call back

Slots are limited, so request your call back as soon as possible.

Discover Select

Select Group is an internationally recognised Learning and Development provider with more than 17 years of experience in the field of corporate training and consultancy.

1 +
Delegates
1 +
Happy Clients
1 +
Training Hours

✔ Qualified Trainers

✔ English & Arabic

✔ Customer Focused

✔ Internationally Qualified

Our partners

© 2023 Select Training & Management Consultancy LLC. Tax Registration Number: 100003031000003.

Head Office: Office 1501 Al Yasat Tower, Fatima Bint Mubarak (Najda) Street, P.O. Box 44705, Abu Dhabi, UAE.

Dubai Office: Office 208, Al Attar Business, Centre, Sheikh Zayed Road, Al Barsha 1, P.O. Box 334058, Dubai, UAE.

KSA Office: Office 7470, Uthman ibn Affan Road,
Al Taawun District, P.O. Box 84994, Riyadh, K.S.A.