Performance Management
Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organisation.
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About the course
Performance Management is making sure the organisation and employee are aligned and focused on the same priorities. However, many still confuse performance appraisal with performance management and think that the latter is an event that occurs twice a year.
This Performance Management course is critical for anyone who is managing the performance of their team. You will learn the cycle of performance management, what should happen at each stage and how to monitor and track performance to ensure everyone is on target and there are monthly opportunities to candidly discuss expectations, accomplishments, and opportunities for learning and improvement.
Course outline
Introduction
2 videos
pre-course assessment
Module 1
3 videos
1 activity
2 readings
2 quizzes
Introduction to performance management
What is Performance Management? – Video
Knowledge check – What is Performance Management? – Quiz
Benefits of an effective performance management system – Video
Summary -Benefits of an effective performance management system – Reading
Two Perspectives on Performance Appraisals – Reading
When does performance management work? – Activity
Why performance management systems fail? – Video
Quiz – Quiz
Module 2
4 videos
3 activities
2 readings
2 quizzes
How does performance management work?
The Performance Management Cycle – Video
Knowledge check – Performance management cycle – Activity
Creating a Performance Plan – Establishing Expectations – Reading
What SMARTER goals stand for – Activity
Setting SMARTER Goals – Video
Language for Objectives – Reading
Can you identify if these are SMARTER Goals? – Video
Can you identify if these are SMARTER Goals? – Activity
Cascading with Clarity – Video
Cascading with clarity – Quiz
Module 3
4 videos
3 activities
1 reading
1 quiz
Monitoring performance
Managing and Coaching Performance – Reading
Tracking Performance – Video
Performance Reviews – Video
Knowledge check – Performance Reviews – Quiz
Performance versus personality – Activity
Ongoing Feedback – Video
Feedback – Activity
Dealing with the Poor Performer – Video
Module 4
5 videos
1 activity
1 reading
2 quizzes
Feedback
Why do we give people feedback? – Video
What does feedback look and feel like? – Video
How the way feedback should be given – Quiz
Why Do People Dread Feedback? – Video
Characteristics of effective feedback – Video
Knowledge check – Characteristics of effective feedback – Quiz
The process of giving effective feedback – Video
Knowledge check – Steps when giving effective feedback – Video
Reactions to feedback – Reading
Wrapping up
Post-course assessment
FAQ
How does this course work?
Once you enroll, you will be given login details to the learning platform where you can access the course materials. You can then study at your own pace, anytime, anywhere on any device as long as you are connected to the internet. The access to the platform will be valid for 1 month, which you can renew on a monthly basis, though one month is more than enough to complete the content of one course. You can also get extended access, and save from paying monthly subscription if you buy the course in a package. Check the packages here.
Will I get a certificate after the course?
Yes, you will receive a certificate of completion after you complete the course with at least 80% success rate.
What if I don’t pass the course?
In each module of the course, there are quizzes to check your knowledge. You will be given multiple attempts to pass the course. If you don’t pass the first time, you can review the course and do the quizzes again.
What should I do if my name on the certificate is not correct?
Please make sure you enter your personal details correctly when registering. If you have submitted wrong details, email us at hello@selectgroup.ae. We will send the certificate with the correct details.
Can I take several courses?
Of course you can. If you buy courses in a package, you will get a discounted rate and longer access period. Check the packages here.
How often are courses updated?
All courses are regularly updated to ensure the content is current and relevant. Plus, we will keep on adding new courses to the platform to make sure we cater to our client needs based on industry trends and requirements.
How to participate in your other learning events?
We conduct various training activities online and face to face. You can learn about upcoming events on our website or social media pages. Follow us on social media here.
What to do if I have technical problems?
We’re here to help you! Simply send us an email at hello@selectgroup.ae and our support team will resolve the issue.
Can I get a separate invoice if my employer will be paying for the course?
Sure! Many of our learners are sponsored by their organisation. Simply email us at hello@selectgroup.ae with your request.
How long do I have access to the class videos?
If you buy one course, you will be given a 1 month access to the platform, which you can renew on a monthly basis. Also you can buy courses in a package, and get a discounted rate and longer access period. Check the packages here.
Where can I learn more about corporate courses for my company?
Where can I learn more about corporate courses for my company?
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