Business Etiquette

Etiquette covers most aspects of social interactions, including self-presentation, communication, good manners, and hospitality. Business etiquette, in particular, covers expectations in the interactions between co-workers, the company and their clients, as well as the company and their stakeholders.

This Business Etiquette course will make you aware of the principles of professional behavior and how to always be at your best when meeting and greeting people. You will learn about meeting etiquette, email etiquette, telephone etiquette, communication etiquette and dining etiquette to ensure you are able to interact with confidence, authority and credibility regardless of the situation.