Strategies for Developing a Leadership Identity


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If you have three or more candidates or you would like to run this course as an in-house programme, please contact us.


Your leadership style is characterized by the way you interact with your colleagues, supervisors, family and friends. Discover and acquire tools and strategies that will strength your leadership skill and define your style.

Effective management is the art of organising and leading people toward success. This workshop is for business leaders who have a team or organisation to lead and inspire. Gain leader identity development and think on your feet skills to inspire people to take the appropriate action. Develop your understanding and skills in carrying yourself as a leader, sounding like a leader in crafting and delivering clear messages towards driving your team and organisation forward.

The workshop considers the individual leader, detailed self-analysis and personal development planning process. Consider your leader identity, exploring your values, motives and goals for becoming a leader. Develop interpersonal awareness through reflection which will evaluate your leadership style in terms of impact on others and the organisation.


  • Explore you identity as a leader
  • Identify what makes a good leader.
  • Think on your feet – tool kit.
  • Find out what employees need from you as a leader.
  • Learn how to develop different communication approaches depending upon the other person’s perception of the message.
  • Understand and demonstrate effective communication skills, including conflict resolution.
  • Deliver constructive feedback in a way that produces positive change, not resentment or anger.
  • Establish confidence and trust with employees through consistent management actions.
  • Understand the main stages of planning.
  • Learn the effective management of time.
  • Identify current time management issues.
  • Identify the principles of prioritising..
  • Allocate resources to achieve objectives.
  • Learn to choose the most effective behaviour for both short and long-term results.
  • Developing planning and organising skills for maximum outcome.
  • Solve problems and make decisions more effectively by creating a dynamic work team.
  • Handling tough leadership situations.


Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client. For more information please contact us.

Align and Focus
  • Create goal clarity and momentum.
Communicate and Inspire
  • Tool kit to uplift your team.
  • Progress tracking
Improve Processes
  • Innovate for results
  • Accelerate for results
  • Communication process.
  • Body Language, words and tone of voice.
  • The channel of the message.
  • Barriers to communication.
  • Overcoming the barriers to communication.
Filter Systems
  • Identifying our filter systems.
  • Making sense of our filter systems.
  • What happens to information when it comes in to our brain?
  • What happens to information for it to get out!
The Control Processes
  • Setting tasks and determining review periods.
  • How to prevent losing control of the work.
  • Using the appropriate language when in control.
Defining Management
  • How to achieve high performance.
  • Classifying management tasks.
  • Management tasks.
  • Plan.
  • Direct.
  • Control.
  • Communicate
  • Identifying the different levels of management.
  • How to be proactive.
  • Demands, constraints and choices.
  • Are you ‘managing’ or ‘doing’?
Management Planning and Delegation
  • Effective management of time.
  • The categories of time use.
  • Understanding the management matrix.
  • Managing time and delegation.
  • Barriers to time management.
  • Ways to develop your team.
  • Understanding the levels and process of delegation.
Leadership Fundamentals
  • Leadership role.
  • Differences between being the leader and ‘being the boss’.
  • Identify the difference between ‘authority’, ‘power’ and ‘responsibility’.
  • Types of ‘power’.
  • Sources of ‘power.
  • The challenges facing leadership today.
  • Most common mistakes new managers make and how to avoid them.
  • Establishing confidence and trust with our employees.
  • Understanding the influence of leadership styles on employee behaviour.
Interpersonal Skills
  • Building a rapport with colleagues.
  • Communication.
  • Dealing with difficult people.
  • Characteristics of behaviour patterns.
  • Working with the boss.
  • Managing change.
  • Giving and receiving praise.
  • Giving and receiving feedback..
Cultural boundaries
  • Being sensitive to cultural differences.
  • Avoiding potential cross-cultural mishaps.
Active listening
  • An effective framework for effective listening.
  • How to get others to listen to you.
  • Why people do not listen to you.
  • Why you do not listen to others.
  • How to focus while listening.
  • How to use your physical surroundings to improve your listening ability.
  • Strategies to better listening.
  • Learn how to get everything you want through listening.
  • How to give and receive feedback easier.
  • Creating an effective interactive feedback loop.
  • Building trust and mutual respect with authentic conversation.
  • Creating a positive language environment.
  • Defusing defensiveness in others with no loss of face to anyone.
  • Tips for giving and receiving feedback.
  • Creating a positive language environment.
  • Reading between the lines.
  • Straight talk vs. tact in establishing openness.
  • How to build rapport with anyone and at anytime.
  • What is rapport?
  • The elements of rapport building.
  • How to give & receive feedback.
  • The principles of giving constructive feedback.
  • Giving and receiving effective feedback.
Good Manager, Bad Manager
  • Deciding which one you want to be.
  • Qualities of both good and bad managers.
  • What can sabotage a supervisor’s success?
  • Techniques for gaining the respect of former co-workers.
  • Setting appropriate boundaries.
  • Why do leaders fail?
  • Are leaders born or made?
  • Key lessons for those who need to break out of the ‘buddy’ role.
  • Differences between being the leader and ‘being the boss’.
  • The challenges facing leadership today.
  • Most common mistakes managers make and how to avoid them.
Developing Leadership Strengths
  • How to establish your credibility as a leader.
  • Understanding the challenges people newly promoted face.
  • Creating a team vision.
  • Adapting your leadership style to suit different situations.
  • Effective delegation skills.
  • Make employees accountable and responsible.
  • Giving positive and negative feedback.
  • Utilising feedback to modify employee behaviour.
  • Providing ‘constructive’ criticism.
  • Identify your strengths and weaknesses.
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