Administration is often referred to as the backbone of any workplace. Today’s office is a dynamic place to work, with global networking, communication and work flows becoming increasingly complex and challenging. In order to ensure the efficiency of the organisation, employers depend on office administrators to provide effective clerical support to all levels of management. Delegates will explore and develop the necessary technical and interpersonal skills that will enhance their role as an effective member of the office administration team. Discover how to build strong business relationship, manage yourself effectively, work efficiently with your team and support your organisation in reaching to the next level.