Virtual Teambuilding and Management

SCHEDULE

No schedule at the moment

If you have three or more candidates or you would like to run this course as an in-house programme, please contact us.

COURSE AIMS

Virtual teams are growing in popularity since many companies continue to grow and expand in different areas. But sometimes learning to manage a team that we cannot physically see every day can be difficult. When we learn how to manage our local teams, as well as our virtual teams, we can form a group that works together to increase productivity and provides a new perspective on any project.

There are an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a
Follow the Sun production environment.

With a virtual team you have the normal issues of a localised team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you participants the knowledge to work with these challenges and succeed in a growing global workforce.

WHAT WILL YOU GAIN FROM THIS COURSE?

  • Know the keys to establishing a virtual team
  • Learn how to hold effective meetings and group sessions
  • Learn effective ways to communicate with team members
  • Use tools to build trust and confidence among employees
  • Know how to handle poor performing employees
  • Know how to manage a virtual team during any project

SAMPLE COURSE CONTENT

Below is an example of the course content that highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the session(s).

Setting Up Your Virtual Team (I)
  • Choose Self-Motivated People with Initiative
  • Face to Face Meetings at First (Kick-off Meeting)
  • Diversity Will Add Value
  • Experienced with Technology
  • Case Study
  • Review Questions
Setting Up Your Virtual Team (II)
  • Personality Can Count as Much as Skills
  • Rules of Engagement
  • Setting up Ground Rules
  • Icebreakers and Introductions
  • Case Study
  • Review Questions
Virtual Team Meetings
  • Scheduling Will Always Be an Issue
  • Have a Clear Objective and Agenda
  • Solicit Additional Topics in Advance
  • Discourage Just Being a Status Report
  • Case Study
  • Review Questions
Communication (I)
  • Early and Often
  • Rules of Responsiveness
  • Face to Face When Possible
  • Choose the Best Tool
  • Case Study
  • Review Questions
Communication (II)
  • Be Honest and Clear
  • Stay in Constant Contact
  • Do not Make Assumptions
  • Set Up Email Protocols
  • Case Study
  • Review Questions
Building Trust
  • Trust Your Team and They Will Trust You
  • Beware of “Us vs. Them” Territorial Issues
  • Share Best Practices
  • Create a Sense of Ownership
  • Case Study
  • Review Questions
Cultural Issues
  • Respect and Embrace Differences
  • Be Aware of Different Work Styles
  • Know Your Team Members Cultural Background
  • Case Study
  • Review Questions
To Succeed With a Virtual Team
  • Set Clear Goals
  • Create Standard Operating Procedures (SOPs)
  • Build a Team Culture
  • Provide Timely Feedback
  • Case Study
  • Review Questions
Dealing With Poor Team Players
  • Manage Their Results, Not Their Activities
  • Be Proactive, Not Reactive
  • Check In Often
  • Remove Them
  • Case Study
  • Review Questions
Choosing the Right Tools
  • Communication Software
  • Collaboration and Sharing Tools
  • Project Management Software
  • Use What Works for You and Your Team
  • Case Study
  • Review Questions
Wrapping Up
  • Words from the Wise

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