Developing HR Skills

ILM

Please click to view Arabic Course Outline
الرجاء النقر لعرض مخطط دورة اللغة الإنجليزية

SCHEDULE

August 27 to August 29 Abu Dhabi, United Arab Emirates Register
October 22 to October 24 Dubai, United Arab Emirates Register
November 19 to November 21 Abu Dhabi, United Arab Emirates Register

Overview

Organisations are made up of people: their knowledge, skills, attitudes and inter-connections. The Developing HR Skills programme outlines the roles and functions of members of the human resources department as well as the importance of educating others outside human resources on how their roles include human resources related activities.

Explore how the appraisal, feedback, counselling and disciplinary interviews provide opportunities to develop a more productive and constructive employment relationship.

Objectives

  • Explore the latest trends in the human resource field
  • Understand the changing role of the human resource professional
  • Analyse the importance of HR planning and forecasting in line with business planning
  • Discover how human resource planning and the organisation’s strategic plan work together
  • Revise how to write job specifications and identify core competencies
  • Learn the importance of job analysis and job descriptions and how to develop these in your organisation
  • Explore recruitment and selection strategies
  • Learn how to plan and conduct competency-based interviews
  • Uncover methods of finding, selecting and keeping the best people using behavioural description interviewing techniques
  • Understand the steps involved in developing an employee training plan
  • Identify strategies on how to manage compensation, rewards and benefits effectively
  • Explore ‘best practices’ for maintaining healthy employee relations
  • Identify how to make performance appraisals a cooperative process

Course content

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Day One

  • Essentials of Human Resource Management (HRM)
  • Aligning HRM with strategic business goals
  • Functions in HR
Skills inventory
  • Forecasting needs
  • Competency frameworks
  • Job analysis
  • Job competencies
  • Job descriptions
  • Personal profiles
Recruitment and selection procedures
  • Advertising guidelines
  • Finding candidates
  • Reviewing applications
  • Preparing and conducting interviews
  • Assessment centres
  • Checking References

Day Two

Contracts of employment
  • Offers of employment and references
  • Contracts for part-time, temporary and casual staff
  • Termination of employment
Learning and development
  • Induction and orientation programmes
  • Monitoring performance
  • Training needs analysis
  • Internal versus external training
Performance reviews
  • Performance management procedure
  • Conducting the appraisal
  • Designing the appraisal form
  • Follow-up for performance appraisals
  • Providing feedback
  • Managing poor performance

Day Three

Employee records management
  • Maintaining records, systems and libraries
  • Computerised personnel information systems
  • Security and confidentiality
  • Absence recording and controlling
Compensation and benefits
  • Compensation equity
  • Compensation issues
  • Positive discipline
Managing disciplinary issues
  • Policies and procedures
  • The Employee Handbook
  • Code of conduct
  • Ethical guidelines
Effective face-to-face communication
  • Dealing with difficult people
  • Setting clear expectations
  • Establishing performance expectations

METHODOLOGY OF TRAINING

The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

    • Group discussion
    • Individual and syndicate activities
    • Individual and group tasks
    • Case studies
    • Role plays
    • Audio and video evaluation
    • Action planning
    • Experiential learning games
    • Presentations
    • Assessments

 

Recent Post

callback request

Your Name

Contact Number

Company

Location

Email

How did you hear about us?


Abu Dhabi

P.O. Box 44705, Abu Dhabi,
United Arab Emirates
Phone: +971 2 6740340
Fax: +971 2 6743554

Tax Registration Number:
100003031000003
for VAT purposes, only in the UAE

Dubai

P.O. Box 334058, Dubai,
United Arab Emirates
Phone: +971 4 2566414
Fax: +971 4 2566424

Tax Registration Number:
100003031000003
for VAT purposes, only in the UAE