Training Needs Analysis


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March 17 to March 18 Dubai, United Arab Emirates Register
April 10 to April 11 Abu Dhabi, United Arab Emirates Register
June 26 to June 27 Dubai, United Arab Emirates Register
July 14 to July 15 Abu Dhabi, United Arab Emirates Register
September 29 to September 30 Dubai, United Arab Emirates Register
October 9 to October 10 Abu Dhabi, United Arab Emirates Register
December 8 to December 9 Dubai, United Arab Emirates Register


The process of making training meaningful and cost effective is a must in the current economic climate. Many organisations have wasted resources and training budgets on training programme unnecessarily, without conducting a proper TNA.

Effective Training Needs Analysis (TNA) identifies training gaps or non-training issues. By acquiring the knowledge and skills of TNA, organisations will be able to identify the actual training needs and evaluate its implementation effectiveness. Knowing how to carry out a Training Needs Analysis at Organisational, Department, Job and Individual level will give your training purpose and make it worthwhile.


All managers or supervisors, whether in an HR or line management role, who want an understanding of the purpose and principles of Training Needs Analysis that will form the basis of an on-going development process for their staff.


  • Understand the benefits of conducting a Training Needs Analysis (TNA) for your organisation
  • Learn how TNA principles can be applied for maximum benefit to suit your organisational requirements
  • Apply key tools, techniques and methodologies to facilitate an effective TNA
  • Discover how TNA links to performance management, organisational strategy and overall effectiveness
  • Use the most appropriate evaluation strategy to demonstrate the value of training and development initiatives
  • Develop an action plan for implementing a training evaluation strategy for your organisation
  • Recognise the relationship between TNA, performance management and the links to strategy and organisation effectiveness
  • Understand the application of TNA principles within the context of your organisation
  • Be able to analyse with line management the issues they are facing and develop training interventions that bring solutions
  • Apply a range of tools, techniques and methodologies facilitating an effective TNA
  • Know how to apply appropriate evaluation strategies to demonstrate the value of training and development initiatives


Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Training Needs Analysis – TNA – Overview
  • Conventional aims of Training Needs Analysis
  • Costs of poor identification of Training Needs
  • Linking to Corporate Effectiveness
  • Training Links to Vision, Mission and Organisational Aims
  • Linking to Planning and Development Strategies
  • Linking Training Needs to Standards of Performance
  • Analysis of Current Training Needs in Your Organisation
TNA at Team Level
  • Team Maturity and Development
  • Analysing Team Needs
  • Management and Leadership Development Needs
  • Contextualising Learning and Defining Needs Using SWOT, PESTLE, Ishikawa and Critical Incident Analysis
  • Creating the Team at the Core of Performance
Setting the Scene for Effective Evaluation of Training Interventions
  • Limitations and Failures of Evaluation Methodologies
  • Evaluation Strategy – the Integrated Model
  • The Big Debate – Does ROI Really Matter?
The Planning Process
  • Defining the Way Forward
  • The TNA Calendar
  • The Planning Board
TNA at the Individual Level
  • Performance Management
  • The Role of Competency Models in Formalising Performance and Defining Learning Needs
  • Learning Interventions – What are the choices?
  • Job Specifications, Appraisals and Training Needs
  • Personal Development Plans
  • Applying Training Options
  • Problem Areas in the TNA Process
  • Ensuring Personal Excellence
Evaluation of Training and Development Initiatives
  • Kirkpatrick ‘Four Stage Model’
  • Tools to Measure Reaction and Learning
  • Use and Limitations of Evaluation Methodologies
  • Learning Objectives and Setting Your Measurement Criteria
  • Transfer of Learning into the Business – Who Is Responsible?
  • Tools to Measure Transfer into the Business


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

  • Group discussion
  • Individual and syndicate activities
  • Individual and group tasks
  • Case studies
  • Role plays
  • Audio and video evaluation
  • Action planning
  • Experiential learning games
  • Presentations

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Abu Dhabi

P.O. Box 44705, Abu Dhabi,
United Arab Emirates
Phone: +971 2 6740340
Fax: +971 2 6743554

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P.O. Box 334058, Dubai,
United Arab Emirates
Phone: +971 4 2566414
Fax: +971 4 2566424

Tax Registration Number:
for VAT purposes, only in the UAE