Contract Management

Please click to view Arabic Course Outline
يرجى النقر لعرض مخطط الدورة العربية


February 24 to February 26 Abu Dhabi, United Arab Emirates Register


Effective contract and vendor management skills can ensure project success, speed, performance, and reduce risks and cost along the way. Without question, vendors and contractors are important members of project teams. In fact, project success is quite often tied directly to the timely production of their deliverables/solutions. Yet, one of the greatest risks to any project is the introduction of vendors and contractors. Managing these important resources is critical. This course provides the tools and techniques necessary to assist delegates in selecting, contracting and controlling their vendors and contractors.


Employees who are new to contract management or those have been managing contracts and are now looking to enhance and expand their skill set.


  • Discover the key aspects of managing contract
  • Develop a better understanding of contract preparation
  • Identify the basic elements of contracting
  • Discuss the steps involved in contracting procedures
  • Contracting strategy including pricing
  • Select contractors more efficiently
  • Recognise and practice the tendering principles and process
  • Manage your contracts more effectively
  • Discover how to obtain better performance and relationships with contractors and suppliers


Below is a sample course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Overview of Contracts
  • Objectives of Contract Management
  • Elements of a Contract
  • Problems in Preparing and Managing Contracts
  • Requirements of an Offer
  • Consideration
  • Express and Implied Contracts
Reviewing the contract management cycle
  • Exploring the issues
  • Contract Management Deliver Model
Managing business to business relationships
  • Contractors and their positioning
  • Explore different ways of managing different contracts
  • Understanding from the contractors perspective
  • Self-Analysis and its importance
  • Market Management Matrix
  • Analysing the good and bad relationships
Effective Interpersonal Relationships
  • Attributes and skills of the contract manager
  • How relationships change through the contract cycle
  • Developing trust between both parties
Controlling the service delivery phase
  • Contract Management – the road map
  • Phases of the process
  • Review of the controls available
Managing contractual claims and variations
  • Contracting and its importance
  • Understanding the implications
  • Keeping variations under control
Managing contractual claims and variations
  • Contracting and its importance
  • Understanding the implications
  • Keeping variations under control
Monitoring and reporting performance
  • Key elements
  • Objective and subjective measures
  • Reporting performance
  • Rating suppliers
  • What does good performance look like?
  • The importance of feedback
Preparation for Contract Management
  • Case Study
  • Specification
  • Terms and conditions
  • Contractor
  • Stakeholders
  • Documentation
Contract Management Case Study
  • Case Study
  • Analysis of potential new contractor
  • Proposed management approach
  • Identify obstacles
  • Feedback session and analysis
  • Contract review meeting – guidelines
Managing Scope change and contract variations
  • Analysis scope change
  • Review of contractor performance to date
  • Preparation for contract review meeting
  • Lessons learnt
  • Course Review


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

  • Group discussion
  • Individual and syndicate activities
  • Individual and group tasks
  • Case studies
  • Role plays
  • Audio and video evaluation
  • Action planning
  • Experiential learning games
  • Presentations
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Abu Dhabi

P.O. Box 44705, Abu Dhabi,
United Arab Emirates
Phone: +971 2 6740340
Fax: +971 2 6743554

Tax Registration Number:
for VAT purposes, only in the UAE


P.O. Box 334058, Dubai,
United Arab Emirates
Phone: +971 4 2566414
Fax: +971 4 2566424

Tax Registration Number:
for VAT purposes, only in the UAE