Contract Management

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يرجى النقر لعرض مخطط الدورة العربية


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If you have three or more candidates or you would like to run this course as an in-house programme, please contact us.


Effective contract and vendor management skills can ensure project success, speed, performance, and reduce risks and cost along the way. Without question, vendors and contractors are important members of project teams. In fact, project success is quite often tied directly to the timely production of their deliverables or solutions. Yet, one of the greatest risks to any project is the introduction of vendors and contractors. Managing these important resources is critical.

This course provides the tools and techniques necessary to assist delegates in selecting, contracting and controlling their vendors and contractors.


  • Discover the key aspects of managing contract
  • Develop a better understanding of contract preparation
  • Identify the basic elements of contracting
  • Discuss the steps involved in contracting procedures
  • Contracting strategy including pricing
  • Select contractors more efficiently
  • Recognise and practice the tendering principles and process
  • Manage your contracts more effectively
  • Discover how to obtain better performance and relationships with contractors and suppliers

Course content

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Day one

Introduction and scope of contract management
  • Contract life cycle management (CLM)
  • Problems in preparing and managing contracts
  • Importance of contract management
Preparing the business case and securing management approval
  • Stakeholder analysis
  • Contract costing
Developing contract strategy
  • Procurement strategy
  • Value of need
  • Types of specification – input or output
  • Contract types
  • Kraljic Matrix – supplier relationships Matrix
  • Demand profiling
  • Evaluation strategy
  • Types of suppliers
  • Outsourcing contracts – supply positioning model
Risk Assessment
  • What is risk management in contracts?
  • Sources of risk
  • Approaches to risk management
  • Risk response and mitigations: contract risk management strategy

Day Two

Developing contract exit strategy
  • Identify the circumstances
  • Supply chain macro environmental analysis
  • Frustration of the contract
Developing a contract management plan
  • Success conditions
  • The foundations of successful contract management
  • Appropriate processes and procedures
  • Roles and responsibilities of individuals of the parties to the contract
  • Establishing the performance measures
Drafting specifications and requirements
  • Operational requirement
  • Establish sources of information about the need
  • Gather information on background to the need
  • Metrics required for performance measurement
Establishing the form of contract
  • Formation of contract
  • Requirement for a valid contract – agreement offer and acceptance
  • Factors affecting the modern contract
  • Collateral contracts
  • The electronic contract

Day Three

Contents of contracts
  • Contract terms
  • Express terms and implied terms
  • Conditions and warranties
  • Exclusion clauses
  • Onerous terms
  • Interpretation of exclusion clauses
  • The ‘main purpose’ rule
  • Clauses which are void
  • Breach of contract and remedies
The final 5 steps in pre-award process
  • Drafting ITT documents
  • Evaluating tenders
  • Negotiation – post-tender negotiation (PTN)
  • Awarding the contract
  • Changes within the contract
Downstream or post-award activities
  • Cost and value obtained
  • Performance and customer satisfaction
  • Delivery improvement and added value
  • Delivery capability
  • Benefits realised
  • Relationship strength and responsiveness
  • Securing senior level support
  • Developing trust between both parties
Contract closure
  • mechanism for managing the closure of the contract


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

    • Group discussion
    • Individual and syndicate activities
    • Individual and group tasks
    • Case studies
    • Role plays
    • Audio and video evaluation
    • Action planning
    • Experiential learning games
    • Presentations
    • Assessments


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